Letter of Good Standing (Logs)

Letter of Good Standing Department of Labour

A Letter of Good Standing is what tenders, principal contractors, and corporate clients ask for when they need proof that your company is compliant with COIDA.

The certificate confirms that your company is registered with the Compensation Fund and that your assessments are up to date.

Most directors only realise they need it when a tender deadline is close, a contractor refuses site access, or a corporate client asks for proof before onboarding the company.

Express Shelf Company helps South African employers request a Letter of Good Standing from the Compensation Fund and deal with the COIDA issues that may block the certificate.

What Is a Letter of Good Standing?

A Letter of Good Standing, also called LOGS, is the Compensation Fund’s confirmation that your company is registered for COIDA and that the required assessments are up to date.

The letter is commonly used as proof of workers’ compensation compliance.

It may be required by:

• Tender authorities
• Principal contractors
• Corporate clients
• Construction sites
• Procurement departments
• Compliance teams
• Contractor onboarding departments

Without a valid Letter of Good Standing, your company may not be able to tender, access a site, or complete supplier onboarding.

When You Need a Letter of Good Standing

You may need a Letter of Good Standing when another party needs proof that your employer compliance is in order.

You Are Submitting a Tender

Many South African tenders, especially those involving physical work, site work, construction, installation, maintenance, or contracting, require COIDA registration and a Letter of Good Standing.

Without it, your tender may be treated as non-compliant.

A Principal Contractor Needs Proof

Principal contractors often ask for a Letter of Good Standing before allowing subcontractors onto a site.

The letter confirms that your Compensation Fund position is current.

A Corporate Client Is Onboarding You

Large companies often request compliance documents before approving a supplier.

A valid Letter of Good Standing helps clear the workers’ compensation check.

Your COIDA Assessment Must Be Updated

If your annual Return of Earnings has not been filed or the assessment has not been paid, the Letter of Good Standing may not issue.

The underlying COIDA record must be brought up to date first.

You Need to Prove Site-Readiness

For many businesses, especially contractors and service providers, a Letter of Good Standing is part of being site-ready and tender-ready.

It shows that your company has taken the required Compensation Fund compliance steps.

What Is Included With the Letter of Good Standing Service?

Express Shelf Company helps request the Letter of Good Standing and deals with the common issues that can delay it.

Includes:

• COIDA status check with the Compensation Fund
• Confirmation of whether your company is registered for COIDA
• Review of outstanding Return of Earnings or assessment issues
• Letter of Good Standing request lodged
• Active follow-up with the Compensation Fund
• Certificate returned to your inbox once issued
• Guidance on keeping the certificate valid for future tenders and contractors

How It Works

We have made this as effortless as possible. The process is handled on your behalf.

Step 1: Tell Us What You Need the Letter For

A short conversation helps us understand whether the Letter of Good Standing is needed for a tender, contractor, corporate client, site access, or compliance file.

Step 2: We Check the COIDA Position

Express Shelf Company checks whether the company is registered with the Compensation Fund and whether any returns, assessments, or compliance issues are outstanding.

Step 3: We Request the Letter

Once the COIDA position is in order, we request the Letter of Good Standing from the Compensation Fund and follow up where needed.

Step 4: Confirmation in Your Inbox

The Letter of Good Standing is sent to you once issued, ready to submit with your tender, contractor pack, or client onboarding documents.

Why Use Express Shelf Company for a Letter of Good Standing?

A Letter of Good Standing is simple when your COIDA record is clean.

The problem starts when the Compensation Fund record has an outstanding return, unpaid assessment, incorrect payroll figure, missing employer reference number, or processing delay.

Express Shelf Company gives you:

• A clear check on your COIDA status
• Help identifying what is blocking the letter
• Return of Earnings and assessment guidance where needed
• Hands-on follow-up with the Compensation Fund
• Support for tenders, contractors, and corporate onboarding
• A natural follow-on from COIDA registration

You stay compliant. You stay tender-ready. That is the difference.

Letter of Good Standing FAQs

What Is a Letter of Good Standing?

A Letter of Good Standing is confirmation from the Compensation Fund that your company is registered for COIDA and that its assessments are up to date.

Is a Letter of Good Standing the Same as COIDA Registration?

No. COIDA registration is the employer registration with the Compensation Fund.

The Letter of Good Standing is the certificate issued once the company is registered and its assessments are current.

Do I Need COIDA Before I Can Get a Letter of Good Standing?

Yes. A Letter of Good Standing depends on COIDA registration.

If the company is not yet registered, the COIDA registration must normally be completed first.

Why Would the Letter Not Issue?

Common reasons include missing Return of Earnings, unpaid assessments, incorrect employer details, outstanding Compensation Fund issues, or a COIDA registration that is not yet complete.

Do I Need a Letter of Good Standing for Tenders?

Most tenders involving site work, contracting, construction, installation, maintenance, or physical services request COIDA proof and a Letter of Good Standing.

How Long Does It Take to Get a Letter of Good Standing?

The timing depends on the Compensation Fund and whether your COIDA record is already up to date.

If the underlying record is clean, the letter is usually faster. If there are outstanding returns or assessments, those must be resolved first.